Frequently Asked Questions
Where do you deliver?
To all governorates in Egypt.
How long does delivery take?
Between 1 and 5 working days after your order is confirmed.
How much is shipping?
50 EGP for Cairo & Giza, 85 EGP for the Delta governorates, 130 EGP for Upper Egypt, and 118 EGP for other governorates. The exact cost is shown at checkout.
Can I return or exchange a product?
Yes, within 14 days of purchase, if the product is unopened with its safety seal intact and you have the original invoice. Opened or used supplements cannot be returned unless there is a verified manufacturing defect. Details are on our returns page.
My order arrived damaged. What should I do?
Contact us as soon as possible at shopifynpp@gmail.com with your order number and a photo, and we will help resolve it.
How do I contact you?
Use our Contact page or email shopifynpp@gmail.com.
Are these products a substitute for medical advice?
No. Supplements are not medicines and are not intended to diagnose, treat, or cure any condition. If you are pregnant, have a medical condition, or take medication, speak to your doctor before using any supplement.